Question: My child is registered, what do we do on the first day of class?
Answer: We recommend that you arrive 15 minutes prior to the start of class to give you and your child ample time to prepare for class. Please reference the enclosed Dress Code document for proper class attire. All children are encouraged to use the bathroom and wash their hands before class begins.
At our Boston and North Shore locations parents may drop-off and pick-up their child directly outside the studio (if you are unsure of which studio, please see a Studio Administrator). In Newton, children remain in the lobby, where the instructor will collect them when it is time for class to begin. All three facilities have waiting areas. We kindly ask that all students be picked up following the end of class. Should you have any additional questions upon arrival, you may speak with the Studio Administrator on duty at the front desk.
Question: May I stay and observe my child’s class?
Answer: With the exception of the scheduled “Peek Weeks”, we kindly ask that family members wait in the lobby until the student is finished with class. We believe the presence of “an audience” or multiple adults creates a distraction and takes attention away from the teacher’s instruction.
Question: How do I report an absence and can we make it up?
Answer: We understand that circumstances may arise that prevent students from attending class. In these instances, we kindly ask that the student’s absence be reported so that the faculty and administration may accurately track attendance. To report an absence, please leave a message on the Absence Hotline at 617.695.6950, ext: 440 (Boston); ext 441 (Newton); and ext. 443 (North Shore).
In order for your child’s absence to be eligible for a make-up class, it must be reported to the absence hotline. While absences may occur for any number of reasons, we are only able to offer make-up classes for those absences due to illness, family emergency, or religious holidays. If your child is injured and will miss a prolonged series of classes, we ask that you provide us with an applicable doctor’s note. Please note that tuition will not be adjusted for those weeks missed unless the student withdraws.
Question: What if I need to switch my child’s class time?
Answer: Your child may switch from one class section to another (i.e. from a Monday to a Thursday class) only if there is space still available in the new class. Please call the Office of Administration at 617.456.6333 to request a switch. Please note that a $20.00 Switch Fee will be charged to your account for each switch.
Question: Can my child be enrolled in one class and be on the wait list for another class?
Answer: Since both our enrollment and our waiting lists are handled on a first-come, first-served basis, we ask that parents make a choice between sections so that we can offer as many students as possible the chance to attend ballet class. When space opens up in a closed class, we will immediately call the first child on the waiting list to offer the space. If that student cannot enroll, we will move down the list until the spot has been filled.
Question: How do we know if the school is closed due to inclement weather or other reasons?
Answer: Closings due to inclement weather or other emergencies are listed on our Class Cancellation Hotline. When the weather turns bad, we assess canceling classes three times during the day: 7am, 12pm and 3pm. If we determine that classes will be cancelled, it will be listed on the hotline. To access the Class Cancellation Hotline, please call 617.695.6950, ext. 567 for the most up-to-date information.
Question: Is there a formal recital?
Answer: In place of a formal performance for our youngest students, we offer a series of “Peek Weeks” throughout the year where family and friends are invited into the classroom to observe our students’ progress. Please reference your School Year Calendar for dates.
Question: Can my child participate in Boston Ballet’s The Nutcracker?
Answer: Only students that have enrolled in the Classical and Pre-Professional programs (ages 8 and up) are eligible to audition for Boston Ballet’s The Nutcracker.
Question: Do BBS students receive discounts to company performances?
Answer: Yes, as a member of Boston Ballet School, the official school of Boston Ballet, students receive discounts to select company performances. Please contact the Box Office at 617.695.6955 for the most up-to-date student subscriptions and other special offers.
Question: What happens if I need to withdraw my child from Boston Ballet School?
Answer: Should you decide to leave the school, please contact the Office of Administration at 617.456.6333 as soon as possible. Once we hear from you, we will send you a Formal Withdrawal Request Form, which we ask be completed and signed in order to process an account adjustment and complete the withdrawal process.
Question: What is the best way for me to ask questions and get information about Boston Ballet School?
Answer: We communicate important School information and updates to our parents primarily via email – so please make sure we have your email address. Boston Ballet’s website is also a great resource for parents. And, your Studio Administrators are there to help! If you have any questions or concerns, please ask them for assistance.